The latest word from WestHost, from an email I received late last night:
"Dear WestHost Client,
As you already know from the outage notice we emailed you earlier today, your account is residing on one of the 10 shared servers we are still working to repair. Of those remaining servers, we are very happy to report that the backups of your server were unharmed and are available for a complete restore of your account. We hope this news will clear up any concern you may have had regarding possible data loss.
The data on your server WILL require a full system restore from these backups. We are still working to repair some of these backup servers, as well as the necessary tools to perform this backup. Good progress is being made with these remaining backup servers and tools. We still anticipate that this process could take anywhere from 24 to 72 hours to complete."
In other words, we won't be seeing Philcoradio.com until Friday (2/26) at the earliest, and (maybe) Sunday (2/28) at the latest.
People should be fired because of this incident. WestHost should have a better backup plan as well - a rack of backup servers in a different location, I think, would be a very good solution.
In other news, Chuck's Philco Repair Bench seems to be completely normal once again; the pages and graphics load quickly, as they did before the WestHost disaster.
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