Here's the latest word from WestHost:
"As a result of the fire suppression system error which was triggered at the Data Center during a routine system check by one of the fire system vendors, critical hardware components were damaged across dozens of our servers. Our first course of action was to replace those damaged components. We were able to repair or replace almost every failed hardware component during the first 36 hours through a combination of our on-hand hardware supplies and an expedited hardware shipment from our primary supplier.
Unfortunately, many of these hardware problems impacted hard drives, causing hard drive failures. When this happens, data loss becomes an immediate focus. Retrieving lost data and restoring from backups can take up to 24 hours per server. This is where we are currently with a majority of our downed servers. Our backup process restores three servers simultaneously. We will get to each server as quickly as we can, but given the number of servers needing to be restored from backups, this places our ETA anywhere from 24 to 96 hours. In other words, it could very well be Friday of this week before all servers and accounts are back on line. If ANYTHING changes with regard to this timing (good or bad) we will immediately inform you. We profusely apologize for the .stops and starts., however, once one issue was resolved another problem surfaced which resulted in adjustments to the published ETA.
In addition to the failed hard drives, we have also found other dedicated and shared servers that are experiencing file system problems. While accounts can generally function on these servers, file system problems can negatively impact the performance of the server. We are aware of these servers and are tackling these issues as they become evident."
So all I can say at this point is, "Please stand by..."
(Public domain test pattern image by Emdub510, from Wikipedia)
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